Research Use Only. Not for human consumption. Not intended to diagnose, treat, cure, or prevent any disease.
Research Use Only. Not for human consumption. Not intended to diagnose, treat, cure, or prevent any disease.
Effective date: June 7, 2026
This Shipping Policy applies to orders placed through https://aegispeptides.com. It forms part of the AEGIS Peptides Terms and Conditions.
Orders are typically processed within two business days after payment and any required purchaser verification have been completed. Business days are Monday through Friday, excluding federal holidays.
Our daily order cutoff is 3:00 PM Central Time. Orders placed after 3:00 PM Central Time, on weekends, or on holidays will begin processing on the next business day. Processing times may be longer during periods of high order volume, severe weather, carrier disruption, product shortages, or compliance review.
An order confirmation does not mean the order has shipped. You will receive a separate shipping confirmation with tracking information when your package has been transferred to FedEx.
We ship orders through FedEx. The checkout system will display the FedEx services available for the destination ZIP code, along with the estimated delivery times and applicable shipping charges.
Delivery estimates begin after FedEx receives the package. They do not include order processing time and are not guaranteed by AEGIS Peptides. FedEx may change delivery schedules because of weather, service interruptions, address issues, peak volume, or other circumstances outside our control.
We currently ship only to eligible addresses within the United States. We do not offer international shipping and do not ship to locations where the sale, possession, or delivery of a product is restricted or prohibited.
We reserve the right to restrict any product, shipping method, or destination and to reject or cancel an order when shipping would be unlawful, unsafe, unavailable, or inconsistent with our compliance requirements.
Products are prepared and packaged using methods designed to help preserve product integrity during normal transit. Packaging may include insulated materials and temperature control components when appropriate for the product and selected shipping method.
Temperature control packaging is not a guarantee that a package will remain within a particular temperature range throughout transportation. The purchaser is responsible for tracking the shipment, retrieving it promptly after delivery, inspecting it upon receipt, and storing each product according to its label and applicable batch documentation.
Do not leave a delivered package outdoors, in a mailbox, in a vehicle, or in another uncontrolled environment. A delay in retrieval or improper storage may affect product integrity and may make the order ineligible for replacement or refund.
Shipping charges are calculated during checkout and depend on the destination, package weight, package dimensions, FedEx service, and any special handling requirements. Shipping charges are not refundable after an order has shipped, except where required by law or when AEGIS Peptides confirms that the shipment resulted from our error.
We do not currently offer free shipping. The purchaser is responsible for the shipping charge shown and accepted at checkout.
All sales are final. Due to the nature of research compounds, AEGIS Peptides does not accept returns and does not provide refunds after an order has entered processing or has shipped.
Research products require controlled handling, appropriate storage, and a verifiable chain of custody. Once an order leaves our control, we cannot verify how the product was stored, handled, or maintained. For safety, quality, and product integrity reasons, returned products cannot be restocked or resold, even if they appear unopened.
A change of mind, accidental order, failure to retrieve a package promptly, improper storage, inability to use a product, refusal of delivery, or dissatisfaction unrelated to a confirmed product or fulfillment problem does not qualify for a return, refund, or exchange.
The only exceptions are orders that AEGIS Peptides confirms were damaged in transit, defective, or materially different from what was ordered. Approved claims will ordinarily be resolved with a replacement or store credit. A monetary refund will be provided only when required by applicable law or when AEGIS Peptides determines that a replacement or store credit is not reasonably available.
The purchaser is responsible for providing a complete and accurate shipping address, including any suite, apartment, building, access, or receiving information. Review your address carefully before submitting an order.
Contact support@aegispeptides.com immediately if an address needs to be changed. We cannot guarantee that an address can be changed after an order enters processing or is transferred to FedEx. Additional carrier charges resulting from an address correction, rerouting request, refused delivery, or unsuccessful delivery may be the purchaser’s responsibility.
We are not responsible for delivery problems caused by an incorrect or incomplete address supplied by the purchaser. If a package is returned to us, we will contact the purchaser to determine whether the order is eligible for reshipment. Additional shipping charges may apply.
Tracking information will be sent to the email address associated with the order. Tracking activity may take time to appear after the shipping label is created.
A shipment marked delivered by FedEx will be considered delivered unless the purchaser provides reasonable evidence of a carrier error. Before contacting us about a missing delivered package, check the delivery location, surrounding area, building reception, household members, and any delivery photograph or notice provided by FedEx.
An adult signature is required for every order. The purchaser is responsible for ensuring that an adult recipient is available to sign for the package. Delivery may be delayed or the package may be returned if an adult is not available after the carrier’s delivery attempts.
Once a package is transferred to FedEx, transit and delivery are controlled by the carrier. AEGIS Peptides is not responsible for delays caused by FedEx, weather, natural disasters, government action, customs, transportation interruption, incorrect addresses, or other circumstances outside our reasonable control.
If tracking has not updated for an unusual period or the estimated delivery date has passed, contact us at support@aegispeptides.com. We may ask FedEx to investigate. A carrier investigation can take several business days, and a replacement or refund will not be issued while the investigation remains open unless required by law.
If FedEx confirms that a package was lost in transit, contact us so we can review the order. If the claim qualifies, we may provide a replacement or store credit at our discretion. A monetary refund will be provided only when required by applicable law or when we determine that another remedy is not reasonably available.
We are not responsible for a package lost after confirmed delivery, stolen from the delivery location, forwarded by the purchaser, rerouted without our approval, or delivered to an incorrect address supplied with the order. We will reasonably assist the purchaser with available carrier information.
Inspect the shipping package and products immediately upon delivery. If an order arrives damaged, defective, or materially different from what was ordered, contact support@aegispeptides.com within 48 hours after delivery.
Include:
Keep all products and packaging until the review is complete. Do not use or discard a product involved in a claim. Failure to report the issue within 48 hours or provide requested documentation may affect eligibility for a remedy, except where prohibited by law.
If we confirm a qualifying issue, we may provide a replacement or store credit at our discretion. A monetary refund will be provided only when required by applicable law or when we determine that another remedy is not reasonably available.
Orders refused by the recipient or returned as undeliverable may not be eligible for a refund. If a returned product can no longer be resold because of product integrity, storage, chain of custody, or compliance concerns, the product price may be nonrefundable. Original shipping charges and any return, address correction, or carrier fees are also nonrefundable except where required by law or when the return resulted from our error.
Contact us immediately if you wish to cancel an order. An order may be canceled only before it enters processing or shipment. We cannot guarantee cancellation after an order is submitted. Once a package has been transferred to FedEx, the order cannot be canceled and the final sale provisions in our Terms and Conditions apply.
All AEGIS Peptides products are sold strictly for lawful laboratory and scientific research use only. They are not intended for human or veterinary consumption, medical use, diagnosis, treatment, cure, mitigation, prevention, or therapeutic application. The purchaser is responsible for lawful receipt, storage, handling, use, and disposal.
For shipping questions or order assistance, contact:
AEGIS Peptides
Email: support@aegispeptides.com
Telephone: +1 (972) 861 2757
Website: https://aegispeptides.com/contact-us/
Please include your order number when contacting us about an existing shipment.
